Friday, October 28, 2016

A curious incident from online shopping experience

A friend of mine ordered a mi3 redmi note from FlipKart.   This is what he got!



Here is the more complicated part.  He (Let's call him A) stays in Noida. The delivery was possible only in Delhi. So he asked another friend of his (say person B) to order the phone (coz B has account in FlipKart and B had got the deal offer) with the product to be delivered to person C (who lives in Delhi). So C got the delivery, brought it to office. A opened it in office, saw the beautiful surprise that was waiting for him inside the box, and started wondering what next to do. When A called FlipKart support, he had to explain that the order was placed by B and delivered to C and received by him.We are still wondering, whether FlipKart will own up the mistake or not.

So, the topic of lunch discussion was, what should we do to have strong proof of misplaced product.The only viable idea was: when the product is delivered, open the product case at the same time in front of the delivery person, check it and then accept it. But, this is fraught with many issues. I for myself, stay alone. So, I am mostly absent from home. Therefore, I schedule deliveries at my office address. Even in that, I am mostly busy in meetings during office time, or it is weekend. So, I prefer the delivery guy to deliver the products at office security. I pick it up at the end of the day. For me, it's pretty difficult to spend time with the delivery guy for opening the product  and verifying it. Moreover, the packing is usually so sophisticated, that it would easily take 5 to 10 minutes to unpack it. And if it is a big product, unpacking it would be highly inconvenient, as I have to drive back 35 kilometers later.Moreover, the delivery guy himself won't be willing to wait that long.

Life is complicated!